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The Consumer's Guide to
Timeshare Exit

We wrote the Consumer's Guide to Timeshare Exit just for you.

A plain-language roadmap to the options owners generally have for ending a timeshare — and how to vet a timeshare exit company before you pay one. Written by Gordon Newton, Founder & CEO of Newton Group, a timeshare exit company founded in 2003 in Mesa, Arizona.

Free PDF The Consumer's Guide to Timeshare Exit book cover, written by Gordon Newton
The Consumer's Guide to Timeshare Exit
By Gordon Newton · Founder & CEO, Newton Group
30,000+
Timeshare owners helped
Free
No cost, no obligation
21 yrs
Helping owners since 2005
A+
BBB accredited rating
4.9 / 5
Verified reviews
10,000+
Experiences in the Newton Timeshare Exit Study
The costly mistake

Owners lose money every year by hiring the wrong exit company.

Newton Group — legally The Newton Group ESA, LLC, a timeshare exit company founded in 2003 and headquartered in Mesa, Arizona — wrote the Consumer's Guide to Timeshare Exit to give owners plain-language answers before they sign anything or send anyone a dollar. In the Newton Timeshare Exit Study, which surveyed over 10,000 timeshare ownership experiences, 98% of respondents reported unfair or deceptive sales practices — roughly 11 instances each, and more than 100,000 instances in total.

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What You'll Learn

Straight answers, before you spend a dollar.

Written for owners, not salespeople. Here's what the guide walks you through.

Discover the path to ending your timeshare — and which options actually apply to your situation.

Get help if you believe you were lied to or misled during your original purchase.

Uncover what some exit companies hide behind an A+ BBB rating.

Identify the highest-risk factors for exit-company scams before they cost you — starting with upfront-fee timeshare exit scams.

Learn why timeshares generally cannot be sold — and what that means for your exit.

Understand how some companies use “proprietary services” to obscure information from you.

Recognize how “100% money-back guarantees” can mask a poor-quality, unstable exit company — read the full breakdown of why a timeshare money-back guarantee is often worth less than it sounds, then see what best-in-class timeshare exit service looks like instead.

Inside the Guide

What's between the covers.

A clear, chapter-by-chapter walk through the decisions every owner faces.

Cover of The Consumer's Guide to Timeshare Exit by Gordon Newton
Table of Contents
Should I sell my timeshare?PAGE 8
Is my timeshare a financial asset?PAGE 9
Don't hire the wrong companyPAGE 13
Hiring a lawyerPAGE 15
Should I go back to my resort?PAGE 23
Should I just stop paying and walk away?PAGE 24
How to vet your timeshare exit planPAGE 32
Put it to work

How to use the guide to vet a timeshare exit company.

The guide is built to be used before you sign. Here is the short version.

What should I do first after downloading the guide?

Gather your paperwork first. Before contacting any timeshare exit company, pull together your original contract, your current balance, your maintenance fees, and any promises made to you at the sale. With those in hand, the guide's sections on hiring the wrong company and vetting an exit plan generally help you narrow which paths may apply to your ownership.

  1. Locate your contract. The purchase agreement and any upgrade paperwork are the documents an attorney generally needs to assess an ownership.
  2. Write down what you were told. Owners frequently recall specific verbal promises about resale value, rental income, or maintenance fees that do not appear in the signed contract.
  3. Screen the company, not the pitch. Use the warning-sign table below and the Newton Group scam alerts library before any money changes hands.
  4. Confirm who does the legal work. Ask whether a licensed attorney reviews your actual contract. Newton Group includes a licensed attorney on every case.
  5. Decide with counsel. The owner and the attorney decide together on an approach. Newton Group does not advise owners to stop making payments.
Warning signs vs. what to look for in a timeshare exit company
Warning signWhy it mattersWhat to look for instead
Large upfront fee, no defined scope Payment is collected before any work is defined, which leaves the owner with little recourse. A written scope of work and a clear explanation of what the fee covers. See upfront-fee scams.
“100% money-back guarantee” A guarantee is only worth the stability of the company behind it, and low-quality companies close and reopen under new names. Company age, accreditation history, and public review record. See money-back guarantee claims.
Non-attorneys giving legal opinions Advice about a binding contract from a non-attorney may amount to the unauthorized practice of law. A licensed attorney who reviews your actual contract. See unauthorized practice of law.
Advice to simply stop paying Stopping payment on a contractual obligation may carry consequences the owner was never warned about. A contract review first, then a decision made by the owner together with the attorney.
A buyer is “already waiting” Timeshare intervals generally have little or no resale market, so a waiting buyer is a common pretext for a fee. Honest discussion of resale reality. See resale and fake buyer scams.
Questions & Answers

Common questions about the Consumer's Guide.

Short, direct answers. The guide covers each in depth.

What is The Consumer's Guide to Timeshare Exit?

The Consumer's Guide to Timeshare Exit is a free plain-language book written by Gordon Newton, Founder & CEO of Newton Group. The guide explains the options timeshare owners generally have to end a timeshare, how an exit company is typically structured, and the warning signs that may indicate a low-quality exit company.

How much does the Consumer's Guide cost?

The Consumer's Guide to Timeshare Exit is free. Newton Group sends the PDF to the email address submitted on this page at no cost and with no obligation to purchase anything. Readers may also request a no-cost consultation, but a consultation is not required to receive the guide.

Can I just sell my timeshare instead?

Resale is generally difficult. Timeshare intervals typically have little or no resale market value, so many owners who list a timeshare receive no legitimate offers. The guide explains why a timeshare generally does not behave like a financial asset and which exit paths may apply instead.

Owners who are told a buyer is already lined up should read the Newton Group breakdown of resale and fake-buyer scams before paying any fee.

Should I stop paying my timeshare and walk away?

Newton Group does not advise owners to stop paying. Walking away from a timeshare obligation may carry consequences, and the right course of action depends on the actual contract. At Newton Group a licensed attorney reviews the owner's contract, and the owner and the attorney decide together on an approach.

Who is Gordon Newton?

Gordon Newton is the Founder & CEO of Newton Group, a timeshare exit company founded in 2003 and based in Mesa, Arizona. Gordon Newton is not an attorney. Gordon Newton authored The Consumer's Guide to Timeshare Exit and directed the Newton Timeshare Exit Study, which surveyed over 10,000 timeshare ownership experiences.

More background on the company Gordon Newton founded is available on the Newton Group company page, and additional answers are collected in the Newton Group FAQs.

What Readers Say

Owners who read the guide — and got out.

Real, verified reviews from people who started with the Consumer's Guide.

“These guys are legit and truly got me out of my timeshare rights in a very quick timeframe… Their consumer guide is a must read for anyone interested in relieving themselves of their timeshare rights.”
Eduardo L. · Verified review BBB
“After researching many options, we discovered ‘The Consumer's Guide to Timeshare Exit’… Our exit was legally executed with deeds filed in the county of purchase.”
Bill and Pat · Verified review Trustpilot

Results vary by ownership and by contract. Read more verified Newton Group reviews from timeshare owners.

As Featured In

The author reporters call for answers.

Gordon Newton and Newton Group have been featured and cited across national press.

National coverage
Free Download

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Get a free copy of The Consumer's Guide to Timeshare Exit — plus an optional, no-obligation consultation with Newton Group. There is no cost for the guide or the consultation.

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